FAQs
Explore our most frequently asked questions to learn how FlossByte helps dental practices stay secure, compliant, and supported.
🔧 Service & Support
We provide fast-response support for all plans. If you’re experiencing an urgent issue, our team is available to resolve it promptly so your practice can keep running smoothly.
Yes, while most issues are resolved remotely, we do offer on-site support when necessary. Premium plan clients get priority access to on-site visits.
🔐 Security & HIPAA
Absolutely. All our services are designed to meet HIPAA compliance standards. We help ensure your systems, backups, and staff are secure and compliant.
Yes. Our Premium Plan includes employee training modules to keep your team informed and secure.
🖥️ Technical Coverage
We support all your IT equipment — desktops, laptops, printers, scanners, network devices, and dental-specific hardware.
Definitely. We specialize in dental IT and provide support for Dentrix, Eaglesoft, Open Dental, and other industry tools.